FAQ | Summer Up Camps at the ASU West campus

FAQ

Is there an age requirement for the summer program?

SummerUP Camps provide opportunities for students starting in grade 3 and up to grade 12 (students going into grades 3rd - 12th in Fall of TBD can attend). Every camp has different grade requirements – please refer to each camp.

What is the deadline to get into the SummerUp Camps?

Some of our SummerUp camps require an application. Most of our camps are open until they reach their seating limit. When the limit is reached, registration will close for that session. 

Can I pay a down payment for installments to secure a camp?

A nonrefundable deposit/registration fee is required at the time of registration with balance due by the start of camp. 

What is the cancellation process?

  • Campers who withdraw from a camp by TBD will receive a full refund of the program fees, minus the registration fee, which is nonrefundable.
  • Campers who withdraw after TBD but more than three weeks before the program starts will have 50 percent of their program fees refunded.
  • No refund will be issued for campers who withdraw within three weeks of program’s start date.
  • Exceptions, for up to a 50 percent refund, will only be made if:
    • the camper is diagnosed with COVID
    • the camper is hospitalized during the duration of the program
    • the camper requires follow-up care from a recent hospitalization during the duration of the program
    • there is a death in the camper’s immediate family (i.e., parent, guardian, or sibling)
  • All other withdrawals, including campers who are dismissed from the program, will not receive a refund.
  • In addition, program fees are nontransferable and the registration fee is nonrefundable under any circumstance. 

This ensures we have adequate time to open a slot up for those on our waiting list.

Does your program include an overnight option?

We have made the decision to keep our summer camps virtual for the summer of 2022 and have eliminated the overnight portion of our camps. The number one priority in our decision is the health, safety and wellbeing of our youth and staff. We feel it is the responsible decision to continue our camps in a virtual environment for the summer of 2022. Please stay tuned for Summer 2023 updates.

Does my child have to attend the entire session?

Campers are required to participate for the entire duration in order to gain the full experience of the program. Campers who are not available for any portion of the program should consider applying for a different camp in SummerUP or next year.

Can I call my child during the program?

Parents will be allowed to call their children during free time on their cell phones. However, campers must discern when they can and cannot receive calls on their cell phones. Cell phones being used at inappropriate times will be confiscated. We encourage parents to refrain from calling so that the camper can fully engage in the activities.

Financial Assistance - Scholarships

ASU Colleges and partners that support SummerUP are happy to be able to offer financial assistance to help campers who cannot afford to attend camps. There are a limited amount of scholarships and some are targeted for specific camps. Scholarships will be given in the form of partial or full program camp funding. For most programs, camper is responsible for the registration fee.

Is there a dress code during camp?

The dress code during camp is casual--common attire on the ASU campus includes shorts, t-shirts and flip-flops, especially during the warm summer months. We request that students think about the clothing that they bring to camp to make sure that any articles of clothing wouldn't be a distraction from the learning environment.

Classrooms do get chilly so we suggest bringing a light sweater or jacket for instruction time and dorm rooms.

Who are your summer staff counselors? How are they trained and are they background checked?

Our counselors are comprised of individuals who love working with youth, attend Arizona State University and have a passion for learning. All staff must be at least 19 years of age, be enrolled in ASU and complete a Livescan fingerprint FBI background check.

All staff attend staff training prior to camper arrival. The staff are trained on child development, camp safety, behavior management, homesickness, engaging games, and emergency preparedness.

Will camp contact me in the event of an emergency?

Yes, we will contact you if…

  • Your camper is ill, with a fever over 100 degrees.
  • Your camper has any symptoms of COVID
  • Your camper reports two times for the same complaint, including homesickness.
  • Your camper needs medical care i.e. has to be taken to the doctor or the hospital.
  • Your camper is unable to function within the SummerUP guidelines for living or unable to meet the essential camper functions.